Imlive and Chargebacks

[blacksexxx]

Total joke! I'm so tired of the standard cut and paste answer they give us over there. I don't know how the top models tolerate getting $500+ chargeback EVERY single pay period. I don't see how they get away with it when there are many models there that know the American banking system isn't allowed to just take money away from ImLive if a credit card owner complains. It doesn't work like that.

On top of that, I've found an actual letter sent to Imlive from a customer that had his account hacked and was charged $450 worth of Imlive credits. The laughable part is that Imlive only offers to refund the account owner in terms of Imlive credit, not actual money. And the most hilarious part of all is that Imlive customer service told him they "rarely approve refunds for transactions of this sort". LMAO. Yea ok. I work minimal hours there, maybe 30 in two weeks, and I still get chargebacks. Here's the actual letter from the account owner that he received from Imlive.

http://consumerist.com/2009/05/imlivecom-disputing-an-erroneous-450-porn-charge-is-a-serious-violation-of-our-terms-of-use.html

So Imlive is offering refunds in credits but the hosts are giving refunds in actual money. Totally unfair.